Customer Service – Keeping Staff Motivated

No matter how great your company’s product or service is, you’re nowhere without your customers. And no matter how great your company’s product or service is, unless you treat those customers right, you’re probably going to lose them. That means you need a customer service team that’s top notch. But how can you keep your…
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Manufacturers Make the Move to Lightweight

When it comes to lightweight manufacturing, or reducing the weight of manufactured items, you may already be aware of its benefits and challenges. From vehicles to aircraft and public transit, lightweighting offers many transportation benefits. But lightweight manufacturing goes beyond the tools we use to get from one place to another, encompassing industries beyond manufacturing…
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Why Do Some Manufacturers Prohibit Device Repair?

What if manufacturing machines and vehicles were like devices such as smartphones and tablets in that it was common practice to simply throw them away when they broke down or when the next model came out? That would make for expensive replacements all too often and would add quite a bit of excess waste material…
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Electronics Troubleshooting Starter Kit

As an industrial electronics repair service center that assists customers all over the world – we are often called to help customers with troubleshooting problems over the phone. With communication technology improving the way we interact remotely using apps such as Skype and Facetime, this has become easier than ever. However, one hurdle we encounter on a…
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Why Customer Relationships Are Essential to Your Business

The building of customer relationships isn’t something closely associated with the manufacturing industry. In fact, customer relationships are more thought to be the focus of hospitality and retail businesses than manufacturing companies. However, customer relationships should be a primary focus of manufacturing businesses of all types. This is because the quality of customer relationships relates…
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Mazda & Toyota Team Up for U.S. Plant

  It was recently announced that Toyota Motor Corporation and Mazda Motor Corporation plan to buy stakes in each other’s company with the eventual goal of a jointly-built $1.6 billion U.S. manufacturing plant. Toyota intends to acquire a stake of just over 5% of Mazda, while Mazda will acquire a stake of 0.25% in Toyota….
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smart watch

Manufacturers Increasingly Adopt Wearable Tech

Whether it’s a Fitbit, Apple Watch, or other wearable device, modern tech is everywhere — and the manufacturing floor is no exception. But wearables in plants serve as much more than just clocks and health monitors: They also help increase safety, reducing hazards for manufacturing professionals on the floor; transparency, as employees gain greater visibility…
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3 Women Who Paved the Way in Manufacturing

Manufacturing isn’t well-known for its gender representation. Whereas women make up about 47 percent of the United States’ entire labor force, women make up only 29 percent of the manufacturing industry’s personnel. Despite this gap, women have made an enormous impact on the manufacturing industry, and a select few rose to pave the way for…
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Analysts Report Manufacturing Growth in July

American manufacturers quantify their industry’s health through the Purchasing Managers Index (PMI), which is based on “new orders, inventory levels, production, supplier deliveries and the employment environment.” A PMI of 50 means the industry went unchanged while numbers above 50 indicate growth and those below 50 show shrinking industry health. Institute for Supply Management For…
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Walmart Invests in Onshore Manufacturing Jobs

Walmart is a name many associate with inexpensive food and consumer goods. For years it’s been associated with offshoring to keep prices low, but company leaders are moving in a new direction. They unveiled a strategy to boost U.S. manufacturing and add 1.5 million jobs while introducing more products made in America to the company’s…
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